Returns & Exchanges
At smol, we want you to love every piece you wear, but if something isn't quite right, we offer a 30-day window for returns and exchanges. Items must be in their original condition with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your unworn garments in their original packaging and include the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing